Shipping & Delivery
We ship to Canada, the USA, and to over 50 international destinations. To see a full list of countries we ship to, check out our Shipping Policy.
We are pleased to offer great flat rates for shipping worldwide! Your shipping rate depends on the country and the size of the items you are purchasing, as well as if you want your order to have a tracking option.
For Canadian orders we offer fully tracked shipping for €9.93, to USA most parcels ship with tracking for €6.16, and for most international orders the rate is €10.96.
If your order includes larger items, like rods, vises, fly sets, fly boxes, threads, hats, or some fly tying tools, the rate might be different. You can find detailed rates here.
How long it takes for your order to reach you depends on the shipping method you chose and your delivery country. The following are estimated delivery times:
- Tracked: 2-12 business days
- Tracked: 3-8 business days
- Standard Delivery (no tracking): 9-24 business days
- Tracked: 7-21 business days
Please note that approximate delivery speed is expressed in business days, not calendar days, does not include weekends and public/state holidays and includes an order processing time - the time it takes to prepare and pack your order. Note that distance and weather may affect delivery times. International delivery estimates depend on the destination country's postal service.
Please check our delivery time estimates here. Please note that delivery times given are estimates only and we cannot be liable for delays. We are committed to delivering your order within those estimated times, however, some unexpected factors can cause delays. We have no influence on the transit times once the package leaves our warehouse. Please also note that delivery estimates are usually expressed for items sent between most major urban centers and depend on a destination. In addition, these delivery standards are in business days, not calendar days. If you have placed your order during a public holiday in Ontario, Canada, where our warehouse is, or your order reaches your country during a local public holiday, this can cause unexpected delays. International orders might get delayed in customs. This is nothing uncommon and can delay your package up to 4 weeks on top of the regular delivery time. We understand that this can be very annoying when it happens, but you will need to be patient.
If you have selected the trackable shipping option, you can always get the status of your delivery and check your order's whereabouts at any time. To track your order status, go to Track Your Order page, or, follow the link you received in your order confirmation email.
You can always check the status of your order through the Track Your Order page. You will need your order number (Order ID) and the email address that you used for checkout. You can find the Order ID on the order receipt email you have received when you placed your order.
If your order is indicated as Processing, this means that we are packing it up and preparing for shipping. If the order indicates Completed, your order has been shipped and, if you have selected tracked shipping method, you will also see the Tracking Information section. This section includes the tracking link where you can track the current location of your parcel.
If you have an account set up, you can check the status of your order through the Orders menu option, when you log into your account. This screen lists all your orders, including their current statuses. By clicking on a View button, you get to see the order details, including a tracking link, if you have selected tracked shipping method.
If you have selected a tracked shipping method, you will be able to track and trace your order anytime. The tracking link is contained in your completed order confirmation email. You can also track your order through Track Your Order page. When your order opens, you will see a tracking link.
If you have an account, you can view your orders and their tracking information from your account's page.
If your order has a tracking option, please check the status of your parcel's whereabouts by following the tracking link you received in your order confirmation email.
For orders without tracking, please check our delivery time estimates here. If you still haven't received your order past these estimates, it is possible that your order got delayed somewhere.
If you experience delays in receiving your order, please contact us.
If you received your order and realized you got the wrong product, please contact us and we'll help you with the return/exchange and refund process.
We are a Canadian company and ship all items from Ontario, Canada. We are not responsible for any duties, import fees, and taxes that may be charged by your country. If you are unsure about your laws and regulations in your country, please contact your local postal agency prior to purchasing to find out the details.
Want to find out the status of your order?
TRACK YOUR ORDER
Have an account?
LOGIN TO YOUR ACCOUNT
Still can't find what you are looking for?
SEND US A MESSAGE
Thanks for your message! We'll be in touch soon.